Courageous Conversations

Conversations that will help you to create a high performing team where people love to work.
Half day


Your job as a manager is to make sure your team members have everything they need to deliver outstanding results.

This is true whether you are managing face-to-face or online – it's just much harder to do when you are managing remotely. Misunderstandings can happen. You may even be tempted to avoid important issues.

This online session will equip you with the practical skills you need to have the right conversations with your team members, especially when conducted by phone or video meeting. Conversations that will help you to create a high performing team where people love to work.

What you'll learn

  • Practical tips for managing from your workspace at home
  • How to give feedback in a way that delivers the message and enhances the relationship
  • Why positive feedback is even more critical in a virtual team
  • How to tackle underperformers in a way that produces measurable change
  • How to set challenging goals and why this is so critical when people are working alone.
  • Why trust matters and how to develop it when you can't meet face to face
  • How to be honest with yourself about your team's performance
  • Why you need courageous conversations with your high performers too
  • The surprising truth about motivation and tools to motivate and engage your people

Who is it for?

  • Anyone who leads a team, department or organisation
  • Anyone who wants to refresh their managerial skills for the new virtual working environment
  • HR, OD and L&D specialists who want to create a high performance culture in their organisation

Your facilitator

Larry Reynolds
Larry Reynolds

Larry is our courageous conversations expert. He develops managers in a wide variety of organisations in both the private and public sector – recent clients include Bolton NHS, Cambridge University, Johnson & Johnson, London Borough of Hackney, Tetra Pak and Torus Housing. Our course participants love Larry's energy, knowledge, and practical approach to management and leadership.


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Courageous Conversations
Virtual Classroom
07/07/20 9:30am - 12:30pm